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Data Protection

Privacy Policy

Effective Date: January 1, 2026 • Compliant with Thailand PDPA B.E. 2562

1. Data Controller Identity

Cortex Connect Base ("we", "our", or "us"), operating at 18/6 Sridonchai Road, T. Chang Khlan, A. Mueang Chiang Mai, Chiang Mai 50000, Thailand, is the Data Controller responsible for processing your personal information collected via our website and educational services.

2. Information We Collect

We collect only the personal information strictly necessary to process training inquiries, administer coaching programs, and provide student support:

  • Contact Information: Full name, email address, telephone/WhatsApp number.
  • Admissions Background: Current technical analysis experience, selected study program, learning goals, and anonymized trade journal samples submitted for diagnostic evaluation.
  • Technical Metadata: IP address, browser user-agent, operating system, and anonymous site interaction telemetry gathered via essential and analytical cookies.

3. Purpose and Legal Basis for Processing

We process your personal data under the following lawful grounds established by the Thailand Personal Data Protection Act (PDPA):

  • Contractual Performance: To evaluate admissions, schedule diagnostic intake calls, deliver workshop instruction, and provide trade journal audits.
  • Legitimate Interests: To improve our chart laboratory curriculum, maintain site security, and respond to inquiries.
  • Consent: Where you have explicitly opted into analytical cookie tracking or received educational updates.

4. Data Retention Periods

Inquiry submissions from prospective students are retained for up to 12 months following last contact. Active student academic and trade audit records are retained for the duration of the enrolled coaching program plus 3 years to support alumni community access and verify completion credentials.

5. Data Subject Rights Under Thailand PDPA

As a data subject, you have the right under Thailand law to:

  • Request access to and obtain a copy of your personal data held by us.
  • Request rectification of inaccurate or outdated personal data.
  • Request erasure or destruction of your personal data where retention is no longer necessary.
  • Object to or restrict the processing of your personal data.
  • Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, contact our Data Protection Officer at info@cortex-connectbase.click.

6. International Data Transfers

For remote students and cloud hosting infrastructure, data may be processed on secure servers located outside Thailand. We ensure all external processors adhere to recognized international data security standards and contractual data protection clauses.

7. Data Security Measures

We implement technical and organizational security controls, including SSL/TLS transport encryption, strict role-based access restrictions, and secure local archiving to safeguard your personal records against unauthorized access, loss, or misuse.

8. Contact Our Privacy Office

If you have questions, concerns, or requests regarding this Privacy Policy, please reach us at:
Cortex Connect Base — Data Protection
18/6 Sridonchai Road, T. Chang Khlan, A. Mueang Chiang Mai, Chiang Mai 50000
Phone: 053-452-861
Email: info@cortex-connectbase.click